Our 3 – Step Service Process

Step 1: Build Your Search Criteria

In the initial weeks, we focus on refining your search criteria. This includes selecting suitable suburbs, defining your property requirements, and setting realistic budget expectations based on current market listings.

We only recommend properties we would consider purchasing ourselves—whether they’re on the market, coming soon, or off-market.

Every recommendation is tailored to your specific goals and requirements. Our buyer’s agents carefully shortlist high-growth potential properties that aim to maximise both capital growth and rental returns, drawing from a wide range of property sources.

Step 2: Property Inspections & Due Diligence 

Our buyer’s agents will carry out weekly inspections of the shortlisted ‘for sale’ properties identified in step one. After each physical inspection, clients will receive a comprehensive video review that includes a critical evaluation of the property. This assessment covers:

• Streetscape Evaluation: An overview of how well-maintained the surrounding properties are, and identification of any visible elements that could negatively affect future resale value.

   

• Internal Inspection: A review of the floor plan, identification of potential maintenance or structural issues, and commentary on the quality of finishes.

• External Inspection: An assessment of visible structural defects in walls, gutters, and the roof, as well as any exterior maintenance concerns. Drone footage is also included where applicable.

Written Market Appraisal: Following the property inspection, you’ll receive a written assessment of the property’s market value. This appraisal is based on recent comparable sales and our on-site findings. It will help determine whether the advertised price is accurate and give you a clear understanding of the property’s true market value.

Rental Appraisal (for Investors): Investors will also receive a detailed rental appraisal, prepared by our sister company, Property Managers Melb. This report includes an overview of the suburb, current rental market conditions, and an analysis of comparable rental properties in the area.

Your buyer’s agent will coordinate and manage the building and pest inspection process, and liaise directly with your legal representative to ensure all documentation is reviewed thoroughly prior to auction.

Once due diligence is complete, you’ll have a clear understanding of the property’s market value and confidence in the quality of the asset you’re purchasing.

The next phase is navigating the negotiation process—whether via auction, private treaty, or sale by tender.

Step 3: Represent you at auction or a private negotiation. 

Auction Representation

Your buyer’s agent will develop a tailored bidding strategy aligned with your maximum walk-away budget. Prior to the auction, we’ll hold a strategy session to walk you through the process, including how we’ll respond to various scenarios such as the property being passed in or entering post-auction negotiations.

Our auction strategy is designed to protect your budget—ensuring we only bid competitively when necessary. On the day, your agent will bid on your behalf while you watch via our live auction stream.

All our plans include six months of unlimited auction representation. If we’re unsuccessful, we analyse why and fine-tune your criteria and approach to improve future outcomes.

Private Treaty or Sale by Tender

In private negotiations or sales by tender, your buyer’s agent will develop a step-by-step negotiation plan based on our appraisal of market value. You’ll be guided through the expected scenarios—whether dealing with multiple interested buyers, no competition, or a private sale that transitions into a boardroom auction.

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